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Specialists in Complex Injury Homecare
Homecare Support
24/7 Support
Rehabilitation Support
At Drake Medox, we deliver specialist homecare support designed around you. With decades of experience in complex injury homecare, our focus is on empowering individuals and families living with spinal injuries, traumatic brain injuries, and complex conditions to live fulfilling, independent lives with dignity and confidence. As an accredited ACC service provider, we work closely with clients, families, and case managers to deliver high-quality, person-centred care funded through ACC programmes. Discover the difference of truly specialised, tailored support designed for you.
What Is Specialist Complex Injury Homecare?
Specialist complex injury homecare is a highly personalised approach to supporting individuals who have sustained serious injuries or live with long-term complex conditions. It focuses on delivering comprehensive, safe, and empathetic support designed to meet not just physical needs but also emotional, social, and lifestyle goals.
At Drake Medox, complex injury homecare includes:
- Assistance with daily activities such as personal care, household tasks, and mobility
- Management of specialist medical needs such as catheter care, pressure area management, PEG feeding, and ventilator support
- Rehabilitation and goal-based support aligned with your recovery or long-term health plans
- Social engagement support, helping you stay connected with your community and maintain meaningful activities
Every plan is carefully designed to promote independence, enhance quality of life, and empower you to live life your way.
Specialist support services available:
Traumatic brain injuries
Spinal cord injuries
Complex injuries and disabilities
Community access
Medication and intervention
In-home respite
Paediatric injuries and disabilities
Personal care and home support
Childcare
Why Adam chooses Drake Medox
4 Simple steps to access home care support
Starting your care journey with Drake Medox is simple:
We also assist with coordinating ACC funding and paperwork where needed, making the process seamless and stress-free.
Complex Injury Support Tailored to You
No two journeys are the same. That’s why we create homecare plans shaped around your needs, your whānau, and your future.
Our services include:
- Person-centred support plans built in collaboration with you
- Assistance with daily activities, rehabilitation goals, and specialist medical needs
- Compassionate, highly trained support workers with experience in complex injuries
- Flexible scheduling including 24/7 options
Whether your support is privately arranged or ACC-funded, you can trust Drake Medox to be there, adapting as your needs evolve.
Specialised | Personal | Supportive
Already with another provider? We can help you transition
If you are currently receiving ACC-funded or private support through another provider and are considering a change, we can assist you to transition smoothly to Drake Medox.
We bring over 75 years of experience in supporting individuals to move between services with minimal disruption to support. Our dedicated team will manage the process professionally, working with your ACC case manager where necessary, ensuring your wellbeing remains at the heart of every step.
Why Choose Drake Medox
True specialists in complex injury support
Unlike general homecare services, complex injury homecare demands specific expertise.
Our support workers are specially trained to understand the physical, emotional, and practical needs of people living with serious injuries.
From spinal support techniques to brain injury rehabilitation assistance, we know what it takes to provide the right care, the right way.
Person-centred, tailored support plans
We don't believe in one-size-fits-all support. Your needs, goals, preferences, and lifestyle guide everything we do—from the support worker selected to assist you, to the scheduling and type of support delivered. Every plan is as unique as the person it supports.
Strong partnerships with families and Whānau
We work closely with your family, friends, and healthcare teams to create a supportive, nurturing network around you.
Our goal is not just to provide support—but to empower you to live the life you choose, surrounded by people who understand your journey.
Flexible and evolving support
As your needs change, so does your support. Whether you require short-term recovery, a transition plan post-discharge, or lifelong complex care, our services are flexible and adaptable to suit you over time.
Frequently Asked Questions
Is Drake Medox support funded by ACC?
Yes. Many of our clients receive ACC-funded services. We can help you understand your entitlements and guide you through the referral process.
How quickly can support be arranged?
Depending on funding and assessment, we can begin arranging your support team in a matter of days. We’ll always work as fast as possible while ensuring a quality fit.
What kinds of injuries do you support?
We primarily work with clients living with traumatic brain injuries (TBI), spinal cord injuries, and complex physical or neurological conditions requiring specialised support.
Do you offer 24/7 support?
Yes. We build rosters based on client needs, which can include overnight and round-the-clock support, with ongoing coordination and emergency support.